Privacy Policy
Effective Date: October 26, 2023
DataWise Analytics ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, datawiseanalytics.com, and engage with our Tableau data visualization resources.
1. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: This includes your name, email address, phone number, and any other information you voluntarily provide when you subscribe to our newsletter, request a consultation, or contact us through our website.
- Usage Data: We automatically collect information about your interactions with our website, such as the pages you visit, the time and date of your visit, the amount of time spent on those pages, and other diagnostic data.
- Log Data: Our servers automatically record information created by your use of our website. This data may include your IP address, browser type, operating system, referring website, pages visited, location, your mobile carrier, device information, search terms, and cookie information.
- Cookies and Tracking Technologies: We use cookies, beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our website and Tableau-related services.
- To personalize your experience and deliver content and product offerings relevant to your interests.
- To communicate with you, including responding to your inquiries, providing customer support, and sending you updates and promotional materials (if you have opted in to receive them).
- To monitor the usage of our website and analyze trends to improve our services.
- To detect, prevent, and address technical issues and security vulnerabilities.
- To fulfill any other purpose for which you provide it.
3. Data Security
We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Using secure server infrastructure with firewalls and intrusion detection systems.
- Encrypting sensitive data during transmission using SSL/TLS technology.
- Regularly reviewing and updating our security practices to align with industry standards.
- Limiting access to personal information to authorized personnel who need it to perform their duties.
Despite our best efforts, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
4. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer periods.
5. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may employ third-party companies and individuals to facilitate our website, provide services on our behalf, perform website-related services, or assist us in analyzing how our website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Partners: We may share information with our business partners to offer you certain products, services, or promotions.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred or disclosed as part of the transaction.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
To exercise these rights, please contact our Data Protection Officer at privacy@datawiseanalytics.com.
7. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also update the "Effective Date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Data Protection Officer
DataWise Analytics
500 E 4th St, Suite 200
Austin, TX 78701
Email: privacy@datawiseanalytics.com
Phone: (512) 555-0123